Process improvement for a stone-cutting and sculpting atelier.

New processes speed up production and boost exports.

Goals

Obstacles

Production in this fine arts sculpting and stone-cutting atelier was done manually by skilled craftsmen; a fact that slowed productivity and prolonged lead times by quite a lot.

Another challenge was represented by the owner’s inability to find new lucrative export markets in the Middle East and Africa.

Analysis

This father-to-son business was highly reputed for its craftsmanship and sculptured masterpieces. The owner used expensive and skilled craftsmen to produce not only works of art, but many generic items that could be replaced by computerized machinery.

Commercialization was also hampered by the owner’s sole reliance on word of mouth and personal connections to build up the company’s sales pipeline. He was very hands-on and an extreme micro-manager.

Actions of multinational brand

Actions

Results

Results of multinational bed linen brand

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